FAQ
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FAQ

  • Q How long is the lead time?

    A At normal, the goods can be finished in 5 working days after receiving the full payments. If the need to open a new mold, the lead time should be around 25-30 days.
  • Q Do you have any stock to retail?

    A We only make the stock for the commonly used models, please contact us about the detail.
  • Q How can I confirm the size of the belts?

    A
    1. Measure the width of the belt.
    2. Measure the thickness of the belt.
    3. Measure pitch.
    4. Count the number of teeth on the belt.
    5. Finally, take a photo and send it to us, we will confirm with you.
  • Q I need a special mark on the belts, is it ok?

    A
    Ok, just let us know before the order is confirmed. 
    Yes, when you need silk screen printing or a label/sticker, the first step is to make the printing plate.
  • Q What is your MOQ?

    A The MOQ depends on the width of the mold. In normal, the width of one mold is 200mm.
  • Q What is the process of customization service?

    A
    We can do OEM and customization.
    First, you provide us with the sample, then we send you the drawing of the belts and confirmed with you. The new mold will be made based on the approved 3D drawing, and new samples will be offered as soon as the mold is ready. We will arrange mass production according to the approved new samples. And you can arrange for someone or a third-party inspection company to do an inspection before shipment.
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